Join The Superior Attic Team!

Explore Your Future

There is a revolution in the insulation industry happening - and Superior Attic is leading it. Take your career to the next level with Superior Attic.

We are in search of accomplished high achievers to join the Superior Attic Team! We welcome individuals who desire a collaborative, team-oriented atmosphere that places importance on fostering relationships and embracing personal growth.

At Superior Attic, we encourage our team members to be genuine, transparent, and proactive in their pursuit of uncovering underlying issues through thoughtful questioning and introspection.

Call Taker / Office Admin

Looking for a partially remote position that gives you the freedom to work from home?

Our Office Admin/ Call Taker Position is the glue to our organization and ultimately helps get information to the right person.

The key duties and responsibilities of this position is to filter inbound calls, make outbound calls to customers inquiring about our services, schedule appointments for our sales team, collect & track data on advertising sources & inbound sales, along with some miscellaneous office tasks.

This position does require travel to the office 1-2 times per week.

Qualifications:

• Excellent Written & Verbal communication skills
• 2 Years Of Call Taking Experience
• 2 Years Of Customer Service Experience
• 1 Year Of Scheduling Experience
• Excellent Computer Skills
• Ability to Problem Solve
• Strong Organizational Skills

Service Advisor

Are you looking for a sales role with a flexible schedule and no prospecting?

Do you want to work for a company that delivers on their promises and has thousands of happy customers?

Do you like meeting new people and making connections?

Superior Attic is an insulation company servicing the Dallas Fort Worth metroplex. Superior Attic is one of the fastest-growing insulation companies in the area. The insulation industry has a bad reputation, and we’re changing that. Our customer-focused consultative approach combined with our online reviews makes us an easy choice.

Our mission is to build lives through conscious listening, leading with integrity & excellence.

This role is where many of those partnerships with customers are formed. What's unique about us is our culture. We do business differently, we believe authenticity and integrity are the cornerstone of a great work culture. Leadership truly cares for the needs and aspirations of each individual on the team. This is not just a job for us, this is what we put our heart and soul in, this is our vehicle to make a difference in our lives and the lives of others.

This is NOT a role where we live by toxic sales clichés:

• "You need to grind to be successful here"
• "Don't take no for an answer"
• "ABC always be closing"

Instead, this is a position for a Service Advisor. Convicted people that absolutely love to serve and connect with others.

What you'll be doing:

• Connecting with and designing offers with clients that meet their wants and needs. This includes discovering the clients vision, making recommendations, and estimating the cost and materials of the insulation project.
• Overcoming objection by not using cringe or dated tactics.
• Following up and managing your pipeline effectively.
• Documenting important details of the project in a CRM to hand off to the production team.

Note: This job does not require any management of projects. You will be selling the service and a different team will fulfill it.

What we're looking for:

• People who are self aware and build strong connections with others quickly
• People who take responsibility for their results and emotions
• Strong organizational and time management skills
• A teachable/learning spirit - open to feedback and always learning how to do things more efficiently
• Ability to solve problems and stay resilient in the face of difficult
• Customer service experience & strong communication skills
• Sales experience of at least 5 years
• Proficient with CRM technology (Tablets, laptops, Smartphones)
• Goal oriented individual

Project Co‑ordinator

Do you enjoy building relationships with customers, subcontractors, and field supervisors to ensure project success?

Are you able to communicate effectively with all stakeholders and quickly problem-solve when projects become off track?

Are you looking for a remote work opportunity that allows you to take charge of your schedule while still making a significant impact on project success?

Are you a natural teamplayer who enjoys collaborating with others to achieve common goals and objectives?

What you'll be doing:

• Finding, onboarding, and managing subcontractors to prefill work orders.
• Coordinating with customers, subcontractors & field supervisors on project schedules & scopes.
• Ensuring projects are on track and budget by communicating with field supervisors (Your eyes & ears in the field.)
• Problem solving with customers & subcontractors when projects do become off track.
• Documenting important details of the project in a CRM.
• Weekly reporting of all projects.
• Weekly sub payout reports.

Note: Although this position is 70% remote, this job requires you to always be available to go into the field.

What we're looking for:

• People who are self aware and build strong connections with others quickly
• People who take responsibility for their results and emotions
• Strong organizational and time management skills
• A teachable/learning spirit - open to feedback and always learning how to do things more efficiently
• Ability to solve problems and stay resilient in the face of difficult
• Customer service experience & strong communication skills
• Proficient with CRM technology (Tablets, laptops, Smartphones)
• Goal oriented individual

This Job Is Ideal for Someone Who Is:

• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction

Qualifications:

• 5 years of Home Service Project Management Experience
• 3 years of onboarding & managing Subcontractors
• 1 year of Project Scheduling
• Excellent Communication Skills
• Strong Organizational Skills
• Proficient with CRM technology (Tablets, laptops, Smartphones)
• Ability to read, understand and apply standards to moderately complex documents including but not limited to agreements/contracts, forms, process flows and reports
• People who are self aware and build strong connections with others quickly
• People who take responsibility for their results and emotions

Field Supervisor

Do you enjoy a fast paced work environment?

Are you great with customers with a strong attention to detail?

Do you love getting projects done?

The Field Supervisor is a support role for the project coordinators. They help set up projects by making sure materials and work orders are clear with the customer and contractor. They handle materials purchases, provide oversight for quality, and help with any of the project day to day needs.

This position doesn't require any insulation experience.
There is potential to make commission on upsells/change orders & good reviews received.

Qualifications:

• Completion of High School.
• Organization and detail orientation.
• Google Suite Experience.
• Excellent communication.
• Valid Drivers License

This is a great role for those looking to grow in their leadership with great opportunities to move up in the company.